Privacy Policy

Last updated: March 1, 2026

1. Introduction

CL3VR, Inc. ("CL3VR," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (cl3vr.ai) and our AI-powered platform (app.cl3vr.ai) (collectively, the "Service").

2. Information We Collect

Account Information: When you create an account, we collect your name, email address, and billing information.

User Content: Files, documents, spreadsheets, and other data you upload to the Service for processing by our AI agents ("User Content").

Usage Data: We automatically collect information about how you interact with the Service, including access times, pages viewed, features used, and device information.

Cookies: We use essential cookies to operate the Service and analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Service
  • Process your requests through our AI agents
  • Send you service-related communications
  • Monitor and analyze usage trends to improve the Service
  • Detect, prevent, and address security issues
  • Comply with legal obligations

4. Your Data and AI Model Training

We do not use your User Content to train our AI models.

Your uploaded files, documents, spreadsheets, and any data processed by our AI agents are used solely to provide the Service to you. We do not use, share, or sell your User Content for model training, development, or improvement purposes. Your data remains yours.

5. Data Ownership

You retain all rights, title, and interest in your User Content. CL3VR does not claim any ownership over your data. We only process your User Content as necessary to provide the Service as instructed by you.

6. Data Security

We implement industry-standard security measures to protect your information, including:

  • AES-256 encryption for data at rest
  • TLS 1.2+ encryption for data in transit
  • Role-based access controls
  • Regular security audits and monitoring
  • SOC 2 Type II compliance

7. Data Retention

We retain your User Content for as long as your account is active or as needed to provide the Service. You can request deletion of your data at any time by contacting us. Upon account termination, we will delete your User Content within 30 days, unless retention is required by law.

8. Data Sharing

We do not sell your personal information. We may share information with:

  • Service Providers: Third-party vendors who assist in operating our Service (e.g., cloud hosting, payment processing), bound by confidentiality obligations
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to you

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate personal data
  • Deletion: Request deletion of your personal data
  • Portability: Request a portable copy of your data
  • Objection: Object to certain processing of your personal data

GDPR: If you are in the European Economic Area, you have rights under the General Data Protection Regulation including the rights listed above and the right to lodge a complaint with a supervisory authority.

CCPA: If you are a California resident, you have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Email: hello@cl3vr.ai